Article 1 / Purpose
These Terms and Conditions of Sale govern sales made through the website operated by SAS LEGRIS.
They define the rights and obligations of the parties in connection with orders for products through Click & Collect and online reservation requests.
By placing an order or submitting a reservation request, the customer fully and unreservedly accepts these Terms and Conditions of Sale, to the exclusion of any other document.
Article 2 / Products
The products offered for sale mainly include:
- oysters and shellfish,
- seafood spreads and other seafood products,
- wines, beverages and tasting accessories,
- and any other product listed on the website at the time of ordering.
The essential characteristics of each product are presented.
Images, photographs and descriptions are provided for information only and shall not be binding on SAS LEGRIS.
Article 3 / Orders and reservations
3.1 Click & Collect orders
An order is confirmed once the customer has:
- selected the products,
- chosen an available collection location and time slot,
- provided their personal information,
- completed online payment.
All confirmed orders are firm and final.
3.2 Online reservations
A reservation made through the website constitutes a reservation request.
It becomes effective only after express confirmation by SAS LEGRIS (by email, text message or another written means).
Without confirmation, the reservation is not guaranteed.
Article 4 / Payment
Orders are paid for exclusively online by bank card through the secure Stripe payment solution.
The full amount is charged when the order is confirmed.
Article 5 / Collection of orders
Ordered products must be collected:
- either from Maison Legris – Bar à Huîtres, 20 Kastell Ac’h, 29880 Plouguerneau,
- or from the markets listed on the website, on the dates and at the times specified when ordering.
The customer undertakes to observe the selected collection time slot.
Products that are not collected will not be refunded.
Article 6 / Cancellation and changes
As the products offered are perishable, all orders are firm and final.
Once confirmed, an order cannot be cancelled, changed or refunded.
Article 7 / GUARANTEES AND STORAGE
Oysters are guaranteed for 7 days from the packing date, provided they are stored properly:
- flat
- in the lower part of the refrigerator,
- at a temperature between 5°C and 10°C,
- without direct contact with the refrigerated wall.
Any complaint concerning quality or freshness must be made within 24 hours of collection and accompanied by supporting evidence (photographs).
After this period, no complaint can be considered.
Article 8 / Prices
Prices are stated in euros, inclusive of all taxes.
They do not include delivery charges (collection is available only on site or at markets).
Prices may be changed at any time, but the prices applicable are those in effect when the order is confirmed.
Prices displayed online or on the Bar à Huîtres menu are provided for information only. They may change without notice and are not contractually binding until an order has been confirmed.
Article 9 / Complaints and customer service
Complaints should first be submitted through the website contact form.
Additional contact details:
SAS LEGRIS
492 Kastell Ac’h – 29880 Plouguerneau
Tél. : +33 (0)2 98 04 56 87
E-mail : info@legris.bzh
The liability of SAS LEGRIS is, in all circumstances, limited to the amount of the order concerned.
Article 10 / Liability
SAS LEGRIS shall not be liable for:
- improper storage of products by the customer,
- failure to comply with collection instructions,
- any damage occurring after collection of the products.
Article 11 / Force majeure
SAS LEGRIS shall not be liable in the event of force majeure as defined by French case law (severe weather, strikes, technical failures, etc.).
Article 12 / Personal data
Data collected when an order or reservation is made are used solely to process it and manage the customer relationship.
They are not disclosed to third parties without prior consent.
For more information, please refer to the Privacy Policy available on the website.
Article 13 / Disputes
In the event of a dispute, the parties will first seek an amicable solution.
Failing that, the Commercial Court of Brest shall have exclusive jurisdiction.
